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How do I set up Guest Approval for a ticketed event?

If you're hosting a ticketed event and want to approve attendees to attend, you can use our Guest Approval setting.

This is enabled in Event Settings - head to the RSVP Options tab to toggle it on:

Once this is on, guests will follow the typical ticket purchase flow on an event page, while this will be a ticket request process.

If a guest is pending approval, a hold will be placed on their card until the host approves them. This hold expires after 7 days, so be sure to review guests within this timeframe.

To approve a Pending guest, head to your Guest List and tap the check mark next to their name:

Approving a guest charges their card, converts them to an approved status, grants them tickets, and notifies them that they now have confirmed tickets to the event.

Note:

  • If you add Guest Approval to an event that already has ticket sales, the guests who have already purchased tickets will be automatically approved.

  • Guests are limited to one ticket order per event. A guest can purchase multiple tickets within an order, but they cannot make a separate order on the same event. If a guest is still pending and wants to add an additional ticket to their order, you can reject their order and have them resubmit with the additional ticket request.

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