My Partiful app isn't working properly or is crashing. What should I do?
- Ensure you're on the most up-to-date version of the app by updating it in the iOS App Store or Google Play Store.
- Restart your app by fully exiting it (swiping up) and reopening it.
- Restart your phone.
- Switch from wifi to data, or vice versa.
I've done all of this, and my app still isn't working.
- Please contact us! Fill out this form to report any bugs you identify. It's helpful if you can include any screenshots or screen recordings of the issue, as well as the type of device (ex: iPhone 15) or browser that you're using.
The Partiful app is using too much of battery life.
- That shouldn't be happening! We've designed Partiful to use as minimal amounts of data and battery life as possible. If Partiful is using a disproportionate amount of your data or battery, please fill out this form to report the issue. It's helpful if you can include any screenshots of the data use, as well as the type of device (ex: iPhone 15) and version of the app that you're on.