Skip to main content

What happens when I scan a ticket?

When you scan a guest's QR code, you'll see one of three results:

  • Valid ticket — shows the guest's name, photo, and ticket type. Tap Check In to confirm.

  • Already checked in — shows "Checked in at [time]." Prevents duplicate entry. You can manually override for edge cases.

  • Ticket not found — the QR code is invalid or the guest's ticket was refunded/cancelled.

Did this answer your question?